Sustainability in Ecommerce

Sofia, 14 of May 2025

Sofia, Event Space | 04:30 PM

Panel is sponsored by ESG lab

The EU has positioned itself as a global leader in sustainability regulation, with an increasingly ambitious framework designed to accelerate the shift toward a circular economy. The regulatory landscape is evolving quickly, with numerous legislations agreed in the past five years on sustainable product design, packaging, waste management, consumer information, sustainability reporting and so on. These changes are set to impact how companies do business but also plan their future sustainability strategy. ESG and sustainability reporting requirements are becoming more rigorous, pushing companies to not only disclose their environmental and social impacts but also to set measurable goals and track progress transparently.

Companies are also moving increasingly fast to embrace the transition to a circular economy, and towards more sustainable business practices and more transparency. This evolution has become a necessity, driven by the need to reduce our impact on the environment, evolving consumer demand for more circular services and products, and new regulatory frameworks. The e-commerce sector plays a key role in this transition. Digital commerce matches EU and worldwide offers and demand for products and services, while relying on and investing in complex logistics chains (e.g., fulfilment service, tracking, home delivery/pick-up point, reversed logistics). Leveraging digital tools, can also provide exhaustive product and service information, supporting consumers as well as circular economy operators. Digitalisation and platform services have proven particularly key to enabling sharing economy models and collaborative consumption models.

Looking ahead, companies will have to continue proactively investing in circular design, data-driven sustainability tools, and transparent ESG reporting systems. By integrating sustainability into their core business models, they can future-proof operations, meet stakeholder expectations, and become active contributors to a more resilient, resource-efficient economy.

04:30 - 05:15 PM

Circular Economy Business models

JULIETTE
BEAULATON

ecommerce europe 300

Marina
Stefanova

su 300

MARGHERITA
CORSARO

ecommerce europe 300

Dagmar
Bartels

Vera
Petrova

flip

05:15 - 06:00 PM

Conversation on the EU regulatory landscape

JULIETTE
BEAULATON

ecommerce europe 300

MARGHERITA
CORSARO

ecommerce europe 300

Thoughts on the topic:

by NIKOLAY BAKALOV

The strategic implementation of sustainability stands as an essential requirement for EU business leaders who operate in e-commerce.
European e-commerce leaders encounter increasing demands to establish sustainable operations because of rising climate emergencies.

The ethical obligation to adopt sustainable practices has evolved into both a mandatory regulatory requirement and a critical competitive factor.

The Corporate Sustainability Reporting Directive (CSRD) of the EU will start enforcing detailed ESG disclosure requirements for 50,000 companies beginning in 2024. Companies that take proactive steps to align with sustainability standards will build investor trust and strengthen their market position but non-compliance can result in penalties (European Commission, 2023).

The market transforms through consumer actions because 65% of EU shoppers choose sustainable brands while 40% of consumers are ready to spend more money for sustainable products (BEUC, 2023). Companies that use eco-friendly packaging together with carbon-neutral shipping methods reduce costs and build stronger customer loyalty.

The key factor for operational efficiency stands as the core element. Companies that optimize their logistics operations can decrease their emissions by 30% according to McKinsey (2023).

Yet challenges persist. The annual CO₂ emissions from returns across the EU amount to 4.8 million metric tons (Statista, 2023). AI-powered sizing solutions help businesses reduce returns which both improves sustainability performance and increases profitability.

Response: The integration of sustainability into core strategic planning by C-suite leaders creates transformative business results. Businesses that form alliances with green suppliers and invest in renewable energy sources and maintain transparent reporting will secure their market position in an evolving conscious consumer market.

Source:
>> Bureau Européen des Unions de Consommateurs – BEUC, [2023]
>> McKinsey [2023]
>> Statista, [2023)

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